The term was coined because of its nature of networking and reaching several at once; often causing the proliferation of information between two or more individual to several others. This is a derivative of the common phrase Opens in new window “Heard it through the grapevine”.. For example, “I heard through the grapevine that Jane is the secret informant.” Spontaneity: Grapevine communication is spontaneous as it is passed automatically from the top level of the organization to the bottom level without any difficulty in delivering the message. The intelligent managers can make effective use of grapevine to strengthen formal channels of communication.Following are some suggestions to aid management in effectively using the grapevine: One effective way to manage rumors and misinformation is management by wandering around (MBWA) i.e., unannounced dropping of an executive at a work site and engaging employees in spontaneous conversations to learn what is going on in their department, division or organization. Grapevine imbibes poor practices among employees because they may spend more time gossiping rather than contributing to productivity. … Grapevine adversely affects the goodwill of the organization as it may carry false negative information about the top level people of the organization. So, grapevine communication can be described as a casual and unofficial communication system within the organization. The technique of MBWA was made famous by the books In Search of Excellence by Thomas J. Peters and Robert H. Waterman Jr., in the year 1982 and A Passion for Excellence by Tom Peters and Nancy Austin 1985. Grapevine is an informal channel of business communication. bî'qöŸ¯ß¼lþ@z§uȍž¾i^~U¿Æˆ×ÄÄs ñáå›wøØüyž¹Ft³¿4ùIGÓèù‰'3{Çð÷ ÿfni±oyâÛt÷m3X2{ û(úû(ZgкÔQî‚Ïç&ò6¿Ãüë'ÈðÍëy7{N[´ã-Þ±|¸oy×ÙE£åïÜOw˜mnõ×.šEôw:ì ÊñVq¹‹£ÜC$ÝAÄSH;ŠHíÑß$º¸ð”å;W³. Although every business-organization has its formal channels of communication, the informal channel of communication called grapevine also operates in it. For example, if a firm is in financial trouble and managers have indicated that they will take ‘concrete steps’ to cut costs but have not released any information through formal channels, the grapevine often generates significant rumor and gossip about what managers want. Grapevine communication is informal workplace dialogue in its purest form: it is characterized by conversations between employees and superiors that do not follow any prescribed structure or rule-based system. Learn about the four types of grapevine communication: single strand, gossip chain, probability chain, and cluster chain network. Grapevine refers to the informal channel of communication that possesses a set of distinct features as compared to the formal channel of communication. Although type of job is an important grapevine influence, some employees are more active for personality reasons. Following are examples for it: 1. Grapevine is an informal channel of business communication. the term used to describe the unofficial channel of communication where information, especially rumors and gossip, is passed informally from person to person. Grapevine is an informal channel of business communication. It engenders a sense of unity among employees when they pass across messages to one another; this in turn gives rise to group cohesiveness. Grapevine communication is when you receive information informally or unofficially through informal channels or communication paths, i.e., gossip or rumor. Grapevine means a source of secret information. The grapevine often spreads unsanctioned information rapidly through personal networks. However, the grapevine can be destructive also when irrelevant or erroneous gossip and rumors proliferate and harm operations. In this form of communication, information converges a long way by passing from one person to another person leaving no indication from which point it started. Using Grapevine Communication effectively as a workplace communication tool There are many reasons why grapevine communication exists within the office environment and is one of the business communication activities that occurs in any company. Although grapevine is generally not sanctioned as a part of the formal organization structure, it always exists. it does not follow horizontal or vertical communication. Grapevine leads to making negative attitude of employees towards their executives or organization. Workplace Communication Methods. Just like the grapevine plant: it spreads in random ways and it goes where it can. This is the highly sensitive channel as it is a great boon as well as a curse. The grapevine is used to spread information bypassing the formal communication structure. Therefore, managers need to work with the grapevine. Griffin, “The grapevine is an informal communication network … Grapevines exist in virtually all organizations, and grapevine communication patterns circumvent rank or authority and can link organizations members in any combination of directions—horizontal, vertical and diagonal. Learn moreOpens in new window, [Message-based Approach to Overcome Barriers], Difference Between Abstract & Concrete Words, Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License. Grapevine is an integral part of the communication system in an organization. Perhaps they like to talk about people have a strong interest in what is happening in their organisation or have special communication abilities. The features are as follows: A un-official channel of communication; Grapevine is an informal and unofficial means of communication. Its original message’s tone and content tend to change especially if the message is being transmitted orally from person to person. provides open learning resources for your academics, careers, intellectual development, and other wisdom related purposes. 5 Ways to make Grapevine Beneficiary to Organization Grapevine is an informal system of communication that arises freely as a result of social interactions in a workplace. It’s called Grapevine because like that of a grape vine it’s impossible to find the origin of information which results in spread of rumours. Although the most obvious reason is that nosey people are everywhere, there is also another more credible … A grapevine communication is a form of informal communication by which people communicates each other without any formal line of communication. These positive and negative consequences of grapevine should determine the management’s attitude in dealing with it. It is multi-dimensional, dynamic, and as varied as are the people who communicate along its path. The grapevine consists a complex network of informal contacts between the workers at all levels, wherever there are human beings, there is grapevine. It is also difficult to find out the beginning and the end of the grapevine. Management should have knowledge of what the grapevine is communicating and its reasons for doing so. Grapevine Communication Grapevine communication is the informal communication network within an organization. The later is a supplement to the former. MBWA permits a manager to deal with potentially harmful rumors before they spread. Unlike messages which flow through a sequential chain, grapevine messages follow a random pattern being passed consecutively from person to person. In the opinion of R.W. What Is Grapevine Communication? It is used by management to spread information that either cannot be shared … The result is a communication flow that rambles and spreads rapidly. It is called so because it stretches throughout the organization in all directions irrespective of the authority levels. Grapevine is a natural outgrowth person-to-person informal communication channel through which information flows horizontally, vertically or diagonally without following any set rule or regulation among the people within or outside the organization. Due to absence of official confirmation, the information coming through the grapevine is not credible. The advantages of grapevine communication includes the following: Since grapevine is a social network of informal communication, employees use it to fill in information gaps and clarify management decisions. The inputs into the grapevine at the management level should be spread to a greater number of employees and a majority of employees should hear grapevine information for the first time from management. High speed: The one important feature of the grapevine is its fast speed. In this form of communication, the route of sharing … As a result, all levels of management should be provided with total and accurate information to ensure that the messages they communicate through the grapevine are accurate. The information flows in any order i.e. Grapevine communication has existed from the American Civil WarOpens in new window to the First World WarOpens in new window and has since gained popularity especially as it was featured in the Motown song “I Heard It Through the GrapevineOpens in new window”, a major hit single for both Marvin GayeOpens in new window and Gladys Knight & the PipsOpens in new window during the late 1960s. Man as we know is … However, there does not appear to be any sex difference in grapevine activity. Grapevine communication is an informal mode of communication but it plays an instrumental role in aiding the formal methods of communication in every organization. Negative grapevine communication, often referred to as gossipOpens in new window, shows disrespect for others and may be viewed as unethical. For example, telling family and friends that you have a new supervisor could start a positive or neutral grapevine message; telling those same people that your former supervisor was fired for falsifying expense reports would initiate gossip. It is the process whereby a rumor or leaked information circulates among workers within the organization. Grapevine is an integral part of the communication system in an organization. Man as we know is … It follows no specific pattern and can spread in any direction through a large complex web linking various individuals with no particular structure or order. The conversation during such times revolves around your work, yet it remains unofficial and forms informal or personal relationships between you and your team members. Grapevine communication is synonymous with rumors. MBWA can help in improving the level of trust between the employees and management by opening up new channels of communication. What is Grapevine Communication According to Bovee and Others, “Grapevine is an informal interpersonal channel of information not officially sanctioned by the organization. It is called so because it stretches throughout the organization in all directions irrespective of the authority levels. Grapevine communication is nothing but informal communication within an organization. And I teach you how to participate in a smart way, so you don't get caught in the drama. This is a derivative of the common phraseOpens in new window “Heard it through the grapevine”. It brings about an emotional support system to employees. Grapevine is that mode of communication which drags the people away from the invisible cage of protocols and rules. The grapevine is a permanent part of the formal organization structure and should be used to facilitate effective communication. Grapevine channels enhance rapid flow of information in the organization. Disadvantages of Grapevine. We also discuss the pros and cons of grapevine communication. Large organisations, where there are many people who are working closely, create certain unofficial or informal communication channels. Unlike communication via emails, intranets and other formal communication channels in the workplace, grapevine communication is the informal way of communication that happens within organizations. It is called so because it stretches throughout the organization in all directions irrespective of the authority levels. Grapevine is an informal communication network, which ignores formal channels of communication and spreads rumors and gossips at all levels of the business organization. Grapevine is an informal channel of business communication. It may follow a confidential manner among friends or workers in comparable status within the organizational hierarchy. It provides an alternative path of exchanging information without following the tedious path which involves formal attitude. 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